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This site is a little project that lets me make fun of some things and sense of others. I use it to think a little more relationally without resorting to doing actual math.Subscribe
This site is a little project that lets me make fun of some things and sense of others. I use it to think a little more relationally without resorting to doing actual math.
Toll *free* number? Hah! Half the organisations I’ve dealt with lately have been charging me 10p/minute for their bad customer service.
How apropos. I had this exact scenario this morning, and I was calling to close an account.
This really sums up how customer service isn’t even part of the customer experience anymore. You inspired me to document my best non-customer service (or is it customer non-service?) story, also known as how I ‘closed my account’ with an airline.
http://larissagaston.typepad.com/blog/2008/09/flexing-my-cons.html
Right on!
“Customer Service” should overlap with “Toll Free Number”.
That’s simply brilliant! Your chosen form of expression never ceases to amaze and impress me.
Pragya
I’ve been there…hell, I WORK there!
If you find yourself totally agreeing with this card, dial 1 now.
My bank resembles your card! Sad…very sad…
It is their pathetic attempt at trying to keep customers: annoy them into giving up. The customers usually don’t like them even more.
i thought you meant the blogger account. haha
When I closed an account with a cell phone company called Clearnet (now Fido), there was a small credit on my account. When I called them, I had to enter my account number. When I beeped in my number, it was now invalid. I never did get my money back.
I so resonate with that. Are these copyrighted or can I use this for my profile pic?
How exactly does citation work in this case?
I spent two hours on hold to my EX phone company the other day, after spending 40 minutes trying to get through its unbelievably stupid voice recognition software, finally I was told, “oh yeah, just go into a shopfront with some ID”. Upon ringing my new mobile phone company to confirm that my number had come through, I was greeted immediately by a real person who was polite and spoke ENglish. You would not believe my terror.
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