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I’m calling to close the account.


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15 Responses to “I’m calling to close the account.”

  1. Toll *free* number? Hah! Half the organisations I’ve dealt with lately have been charging me 10p/minute for their bad customer service.

  2. JackthePirate Says:

    How apropos. I had this exact scenario this morning, and I was calling to close an account.

  3. Larissa Gaston Says:

    This really sums up how customer service isn’t even part of the customer experience anymore. You inspired me to document my best non-customer service (or is it customer non-service?) story, also known as how I ‘closed my account’ with an airline.

    http://larissagaston.typepad.com/blog/2008/09/flexing-my-cons.html

  4. Right on!

  5. “Customer Service” should overlap with “Toll Free Number”.

  6. That’s simply brilliant! Your chosen form of expression never ceases to amaze and impress me.

    Pragya

  7. I’ve been there…hell, I WORK there!

  8. If you find yourself totally agreeing with this card, dial 1 now.

  9. M. Steve Heartsill Says:

    My bank resembles your card! Sad…very sad…

  10. It is their pathetic attempt at trying to keep customers: annoy them into giving up. The customers usually don’t like them even more.

  11. The Serrano Boy Says:

    i thought you meant the blogger account. haha

  12. When I closed an account with a cell phone company called Clearnet (now Fido), there was a small credit on my account. When I called them, I had to enter my account number. When I beeped in my number, it was now invalid. I never did get my money back.

  13. I so resonate with that. Are these copyrighted or can I use this for my profile pic?

    How exactly does citation work in this case?

  14. I spent two hours on hold to my EX phone company the other day, after spending 40 minutes trying to get through its unbelievably stupid voice recognition software, finally I was told, “oh yeah, just go into a shopfront with some ID”. Upon ringing my new mobile phone company to confirm that my number had come through, I was greeted immediately by a real person who was polite and spoke ENglish. You would not believe my terror.

  15. [...] image via Indexed [...]

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