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I’m calling to close the account.

September 2nd, 2008 Jessica Hagy Posted in Uncategorized |


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15 Responses to “I’m calling to close the account.”

  1. TechieBird: Says:
    September 2nd, 2008 at 5:10 pm

    Toll *free* number? Hah! Half the organisations I’ve dealt with lately have been charging me 10p/minute for their bad customer service.

  2. JackthePirate Says:
    September 2nd, 2008 at 6:09 pm

    How apropos. I had this exact scenario this morning, and I was calling to close an account.

  3. Larissa Gaston Says:
    September 2nd, 2008 at 9:15 pm

    This really sums up how customer service isn’t even part of the customer experience anymore. You inspired me to document my best non-customer service (or is it customer non-service?) story, also known as how I ‘closed my account’ with an airline.

    http://larissagaston.typepad.com/blog/2008/09/flexing-my-cons.html

  4. Jena Says:
    September 2nd, 2008 at 9:39 pm

    Right on!

  5. Tory Says:
    September 2nd, 2008 at 11:24 pm

    “Customer Service” should overlap with “Toll Free Number”.

  6. Pragya Says:
    September 3rd, 2008 at 12:29 pm

    That’s simply brilliant! Your chosen form of expression never ceases to amaze and impress me.

    Pragya

  7. Justin Says:
    September 3rd, 2008 at 12:49 pm

    I’ve been there…hell, I WORK there!

  8. Bret Says:
    September 3rd, 2008 at 10:14 pm

    If you find yourself totally agreeing with this card, dial 1 now.

  9. M. Steve Heartsill Says:
    September 4th, 2008 at 1:04 am

    My bank resembles your card! Sad…very sad…

  10. Triss Teh Says:
    September 4th, 2008 at 5:30 am

    It is their pathetic attempt at trying to keep customers: annoy them into giving up. The customers usually don’t like them even more.

  11. The Serrano Boy Says:
    September 4th, 2008 at 7:23 am

    i thought you meant the blogger account. haha

  12. Mona Albano Says:
    September 6th, 2008 at 2:30 am

    When I closed an account with a cell phone company called Clearnet (now Fido), there was a small credit on my account. When I called them, I had to enter my account number. When I beeped in my number, it was now invalid. I never did get my money back.

  13. Jennie Says:
    September 11th, 2008 at 12:05 am

    I so resonate with that. Are these copyrighted or can I use this for my profile pic?

    How exactly does citation work in this case?

  14. Caitlin Says:
    January 2nd, 2009 at 12:47 am

    I spent two hours on hold to my EX phone company the other day, after spending 40 minutes trying to get through its unbelievably stupid voice recognition software, finally I was told, “oh yeah, just go into a shopfront with some ID”. Upon ringing my new mobile phone company to confirm that my number had come through, I was greeted immediately by a real person who was polite and spoke ENglish. You would not believe my terror.

  15. Building Trust Into Your Brand | Fuel Your Branding Says:
    October 7th, 2009 at 3:04 pm

    [...] image via Indexed [...]

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